10DLC SMS texting policy

10DLC

We send promotional and marketing messages, notifications, and customer service communications by text only to people who have given express written consent by ticking the text-message consent box on our contact form or our patient intake forms. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Text HELP for help. Text STOP to cancel.

Mobile phone numbers collected for text messaging, and consent to receive text messages, are never sold, rented, or shared with third parties or affiliates for marketing purposes. Numbers are shared only with the messaging providers that deliver messages on our behalf.

Privacy policy

Effective January 1, 2024 · Updated August 5, 2026

About us

“We”, “us” or “our” means AC MEDICAL LLC, doing business as Oregon Medical & Laser, at 3439 NE Sandy Blvd #221, Portland, OR 97232. Our clinic is located at 2232 NW Pettygrove St, Suite 100, Portland, OR 97210.

About this privacy policy

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us.

What personal information we collect and how we collect it

We collect personal information that you provide directly to us:

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

Payment information.To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

How we use your personal information

We use the personal information we collect for the following reasons:

To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
To provide you with information about the Services that you request from us or which we feel may interest you.
To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

How we share your personal information

We may share your personal information in the following ways:

With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services. This never includes your mobile phone number or your consent to receive text messages, which are covered by the section below.
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

Text messaging (SMS) and your mobile phone number

We send text messages only to patients who have given express written consent — by ticking the text-message consent box on our contact form or on our patient intake paperwork. Consent is never a condition of purchase, of booking, or of receiving care, and that consent box is never pre-selected on your behalf.

Message frequency varies. Message and data rates may apply. You can withdraw consent at any time by replying STOP to any message, which stops all further messages; reply HELP for help, or reach us at the contact details below. Full programme terms are in our SMS texting policy.

Your marketing choices

When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes. Mobile phone numbers and text-message consent are excluded from this entirely: they are never shared with any third party for that party’s own marketing, with or without your consent.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by reaching out via our contact page.

Retention of your data and deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

International transfers

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

Changes to this privacy policy

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

Contact us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us — send us a message through our contact form or call (503) 395-7736. We respond to privacy requests received either way.

AC MEDICAL LLC
3439 NE Sandy Blvd #221
Portland, OR 97232

Messaging terms & conditions

Oregon Medical & Laser (“OML”) · 3439 NE Sandy Blvd #221

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from OML. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with OML. OML reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. OML also reserves the right to change the short code or phone number where messages are sent.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from OML again, just sign up as you did the first time and OML will start sending messages to you again.

Info

Text “HELP” at any time and we will respond with the name of the programme, how to reach us, and how to unsubscribe. For support regarding our services, call (503) 395-7736 or send us a message through our contact form.

Transfer of number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number, or tell us your old number by calling (503) 395-7736 or sending us a message through our contact form. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our privacy policy.

Messaging terms changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.